Refund policy
Classic Canines Returns Policy
At Classic Canines, we strive to ensure that you and your furry friends are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns process.
Returns Window:
You may return any item within 30 days of the delivery date for a full refund or exchange, provided that the product is in its original condition.
Eligibility for Returns:
To be eligible for a return, the following conditions must be met:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging, with all tags attached.
- Proof of purchase (receipt or order confirmation) must be included. How to Initiate a Return:
1. Contact our Customer Service Team at [customer.service@classiccanines.com (mailto:customer.service@classiccanines.com)] or call us at [phone number] within 5 days of receiving your order to request a return authorization.
2. Once your return is approved, you will receive instructions on how to return the item, including a return shipping label if applicable.
3. Pack the item securely, including all original packaging and documentation, and ship it back to us.
Refund Process:Contact Us:
If you have any questions or need assistance with your return, please feel free to reach out to our Customer Service Team. We are here to help!
Thank you for choosing Classic Canines. We appreciate your business and are committed to providing you with quality products for your beloved pets.
Classic Canines
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